Please click on the links below to read our policies, statements and disclosures.
The Miners Bank is serious about security and has taken proactive steps to ensure that the systems they own or participate in contain adequate security measures to limit the possibility of unintended distribution of confidential information and the potential for fraud-related losses. We employ Secure Socket Layer encryption (SSL), firewall technology, unique identifiers and passwords.
Because e-mail transmissions are not secure, we cannot guarantee the confidentiality of information sent via e-mail. Therefore, we strongly discourage you from including any confidential or identifying information such as your Social Security number or any account numbers.
Protecting Your Internet Banking Access Codes
We use personal access codes and passwords to identify our authorized online banking customers. Our security measures rely on these codes remaining confidential and we strongly recommend that you do not share these access codes and passwords with others. For your protection Internet banking passwords must be changed every 90 days. When selecting passwords we recommend that it is unique and difficult for others to guess.
Tips for choosing more-secure passwords:
- Create original passwords using a combination of letters, numbers, and even punctuation (if allowed)
- Use both capital and lowercase letters if your password can be case sensitive
- Ensure passwords are at least eight characters (the longer, the better)
- Your Social Security number
- Account numbers
- Phone numbers or addresses
- Birth dates or anniversaries
- Obvious or common nicknames
- Names of relatives or pets
- Common words from the dictionary
Internet Banking Enhanced Security
We have added an additional layer of security to our Internet banking login process. All users will automatically have to enroll. During the enrollment process you will have to enter an authentication pass phrase for the randomly selected authentication image. You will be required to answer three challenge questions and to register your computer. Only personal computers that you use frequently should be registered. Do not register a public computer. The enhanced security will allow the bank to recognize your computer and for you to identify the bank. If the bank does not recognize your computer you will need to answer one of your challenge questions. When you log in your authentication image and phrase is displayed. If they DO NOT MATCH, DO NOT ENTER YOUR PASSWORD. Contact the bank immediately at 570-544-4787.
- Install and keep your anti-virus software up to date.
- Set your anti-virus software to automatically scan attachments, or else scan them manually before opening them.
- Install a firewall to prevent unauthorized access to your computer.
- Install anti-spyware software on your computer.
- Set up a pop-up blocker.
- Download software only from sites you know and trust.
Protecting Your Debit Card PIN
For your protection do not let anyone use your debit card. Do not give anyone your PIN number, even if you make a purchase online or over the phone using your debit card there is no need to ever disclose your PIN. Do not write you PIN number on your debit card.
- Always observe ATM surrounding before conducting any transaction
- Make sure ATM is not obstructed or poorly lit
- Have your card out and ready to use
- Do not allow a stranger to assist you in making a transaction
- Block the view of others when using an ATM
- Regularly review your statements and accounts for unexpected transactions.
- Review your credit report for inaccuracies or unexplained entries.
- Phone numbers of credit bureau agencies are listed below:
ATM / Debit Card lost or stolen? Call 800-472-3272