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Credit Card Data Breach In the News

March 31, 2012

Major national credit card (and debit card) issuers and processors are reporting an investigation into a possible data breach of their networks. This breach may have exposed the information contained on a large number of cards.

Miners Bank is monitoring these events and we are in communications with our networks to stay abreast of information as it becomes available.  At this time, we have not been informed that any of our customers' debit card information was involved in this data breach. 

If we are ever notified of such suspicions, we will first make sure the cards in question are immediately frozen, to prevent any possible abuse.  Second, we will immediately notify those customers of the possible breach and begin ensuring that those customer's accounts were not subject to any abuse.  As stated earlier, at this time, we have NOT been made aware that any of our customers' accounts are involved in this event.

What Should You Do to Protect Your Accounts?

 

 

The steps you should take today are the same steps you should take all the time with respect to your bank accounts.

  • Keep your cards safe, and know where they are at all times.
  • Never write your PIN on your cards.  Never keep your PIN in your purse or wallet or anywhere an unauthorized person may find it.
  • Miners Bank will never call you asking for your PIN.  No other merchant should ever ask you for your PIN.  If any caller should ask you for your PIN, you should hang up immediately.
  • Never give your debit card information to a merchant who called you.  If you want to purchase a product or service from a business that called you first, you should hang up and call that merchant back.  Do not ask them for their telephone number.  Look up their information and call them using the information you find in the phone book or on the Internet.
  • If you are considering a product or service that seems too good to be true, it probably is.
  • Monitor your account for suspicious transactions.
  • If you believe your card has become lost or the information has been compromised, you should call Miners Bank immediately to report your concerns. 
  • If you find debit card transactions on your account that you did not authorize, you should call Miners Bank immediately to report your concerns.
  • To notify Miners Bank of concerns with your debit card, call 800-472-3272 and we will take steps to immediately freeze your card while we investigate your concerns.
  • Take extra measures when shopping online to make sure your debit card information stays safe.
    • Shop with known merchants that you trust.
    • Always make sure your online shopping cart is using a secure and encrypted browser session. Look for "https://" in the URL address of your merchant's website to make sure your communications are secure.

 

Miners Bank will continue to monitor developments related to this data breach at some of the national networks.  Watch our web site for updates to this event as they become available.

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